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Operations Manager

Cabby Share

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Business

Business Administration

Addis Ababa

7 years

1 Position

2025-03-22

to

2025-04-21

Required Skills

Operation and Control

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Fields of study

Business Administration

Full Time

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Job Description

We are seeking a highly skilled and experienced Senior Operations Manager to lead our operations team and enhance our organizational efficiency. The ideal candidate will have a proven track record of managing complex operations, driving process improvements, and optimizing resource utilization. This role requires strategic thinking, strong leadership abilities, and a focus on achieving operational excellence.

Key Responsibilities

  • Strategic Leadership: Develop and implement operational strategies that align with company goals and enhance productivity while reducing costs.

  • Team Management: Lead, mentor, and develop a high-performing operations team; foster a culture of continuous improvement and accountability.

  • Process Optimization: Analyze current operational processes and identify areas for improvement; implement best practices to enhance efficiency and quality.

  • Budget Management: Prepare and manage the operations budget; monitor expenditures and ensure cost-effective operations.

  • Performance Metrics: Establish key performance indicators (KPIs) to measure operational success; regularly analyze performance data and report findings to senior management.

  • Cross-Functional Collaboration: Work closely with other departments such as finance, marketing, and supply chain to ensure seamless operations and alignment of objectives.

  • Risk Management: Identify potential risks in operations and develop mitigation strategies to ensure consistent service delivery.

  • Compliance: Ensure all operations comply with industry regulations and standards; maintain a focus on safety and quality assurance.

Job Requirements

  • Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred.

  • 7+ years of experience in operations management, with at least 3 years in a senior leadership role.

  • Proven ability to manage large teams and drive operational excellence.

  • Strong analytical skills with a data-driven approach to problem-solving.

  • Exceptional communication and interpersonal skills.

  • Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus.

  • Proficient in project management tools and software.

How to Apply

Apply using THIS LINK

Fields Of Study

Business Administration

Skills Required

Operation and Control

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